outreach

CASA has a dedicated outreach worker to provide support to individuals and couples sleeping rough.

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Support is offered via respectful and culturally appropriate engagement, to facilitate rough sleepers from street to home. 

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Where do I sleep tonight or seek help?

Temporary Accommodation Options

• CASA Ph 4951 4299

• St Vinnies Mens Hostel Ph 4957 3955

• Lowanna House (Women) via Mackay Women's Service Ph 4957 3955

• Kalyan House (Youth) Ph 4951 4352

• Samaritan House (Domestic Violence) Ph 13 11 44

• Homeless Hotline Ph 1800 474 753

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Please contact CASA Outreach officer for more information of services.

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*** TELSTRA PAYPHONES ARE FREE TO USE for standard national and mobile calls ***  Selected Telstra Wi-Fi enabled phones also have FREE WI-FI.

Refer to map below for Mackay City phone locations. Phones with Wi-Fi hotspot are located at 140 Victoria St, 126 Victoria St, 145 Victoria St, 24 Gordon St, 37 Victoria St.

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